What makes DCCA-provided Web Services successful for a Federal customer?
The key criteria for success revolve around how the Web Services that we provide enable our customers to realize efficiencies and effectiveness in their business. Other measures of success include how long the Web Services are able to be used effectively in the enterprise, and what is the degree of reuse of the provided services.
What does the future of Web Services look like?
An intriguing model is called Software as a Service (SaaS). Web Services are essentially software delivered up in a services framework. Now, think of being able to invoke software in the same way that you invoke a utility service.
What processes and tools does DCCA leverage in providing Web Services to our customers?
DCCA's approach is based upon an in-depth understanding of our customers’ business needs that we gain through careful listening before delivering the right Web Services solutions to address those needs. We know, for example, that some clients prefer Ruby on Rails inside of a Netbeans Web application development environment. Another factor that we consider is any constraint on COTS products that is imposed by the enterprise in order for the customer to operate efficiently, and to leverage that customer’s existing knowledge and understanding of current COTS tools.
As a highly successful, mission-focused service provider to the Federal Government, DCCA is aware of and acquainted with the operational environments of our customers. We strive to work within these environments, recommending additional COTS products only when required to solve a business need. In such cases, we strive to be compatible with the existing product suite. Given that there are a number of offerings that can be configured to deliver Web Services to our customers, we find that this approach works best. DCCA works diligently to be familiar with Web Services industry standards that are currently in use, and we track of the evolution of these standards over time.